Managed IT - IT Services & Support

Managed IT Services & Support


Focus on your business, we'll handle the tech

Whether your data and apps live in the cloud, on-prem, or you have a hybrid environment, you need a Managed IT Services provider who understands your business goals and your operating reality.

Reduce The Risk & Avoid The Downtime

Simcoe IT Solutions can help you manage the complexity of your IT environment, reduce your risk and avoid downtime. As a business leader, you need meaningful visibility & insight into the performance and security of our information ecosystem.

All alert and support requests are tracked in our enterprise-class ticketing system.

We ensure our response times meet or exceed aggressive Service Level Agreements (SLAs). Keep your technology stable, secure, and available with our wide range of tech support packaged tailored to fit your budget.

24/7 Emergency Response, Award-Winning Service Desk & Network Operations Centre.

.Our tech support services include ongoing maintenance, regular patching and updates for all your critical systems. We have an award-winning Service Desk and Network Operations Centre, 24/7 emergency response services, and on-site professional services support. We maintain an expert-staffed Advanced Technical Services team to handle escalated problem management, critical incidents, trend analysis and more.

Managed IT Services Include

A blue circle with the words managed services in the center

Proactive Incident Management and Escalation through our dedicated Advanced Technical Services team

Tier 3 and 4 network support conducted in-house by our dedicated Network Operations team

24/7/365 support regardless of geographic location

Automated and sophisticated network monitoring

Our Clients Say It The Best!

client quotation

“Simcoe IT Solutions provided me with great advice and gave me a variety of reasonable price points so I could work IT solutions into my business budget.

Dr Matt Tribe

Dynamic Movement chiropractic and health center

client quotation

“I highly recommend Simcoe IT for their cloud services. A branded email is a must for all businesses.  My clients are very happy with their support.”

Shane Serra

Xpertz eSolutions

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