85 Ellis Drive
705-999-6999
info@simcoeITsolutions.ca

VOIP Phone Services

SPECIAL OFFER: Get a FREE phone with your babyTEL Business Phone plan
Signup for a full feature cloud phone service and get a free phone for each of your users.


Connect your offices, telecommuters and remote teams anywhere in the world
Users can connect their phones anywhere through an Internet connection
A single administrator can set up and manage multiple locations
Virtual local numbers from the U.S., Canada and worldwide bring you closer to your customers
You want your people connected. We connect people!
From a global service provider based in Montreal
babyTEL offers voice and fax cloud-based services Canada, the U.S., Europe and Australia
Technology built in-house means that we can adapt and apply it quickly to meet your needs
We focus on quality, reliability and putting the customer first
Let us be your telecom makeover advisers. We’ll make you look even better!

Plans
For anyone who wants the features of an enterprise phone service without installing a switch.
Choose our Business Phone Service and get:
All the expected features as if you had installed an on-premise switch
A telephone number for your company, and individual numbers for every user
An automated attendant for your business, programmable to your needs

Benefits
Your account – easily managed and controlled through our intuitive online portal
Easily configure and manage your services online
Track your service costs and call history in real time
Users can easily access and control personal settings
It’s easy to set up and manage yourself. Still, if you prefer, we’ll set it up for you!
Our customers REALLY, REALLY LIKE US. Why?
Our customers love the support we provide, how fast we react to their needs and how we take action on feedback
Our customers love the quality, reliability and options like service continuity and high availability, plus all the extras
The expertise we have and the knowhow we share
And a bunch of really, really cool features and stuff that makes them go ‘yeah baby’!
babyTEL VS. Traditional phone service providers
babyTEL Business Phone Service Traditional Phone Service
PRICE PER MONTH
$27/USER ~ $40/USER
YEARLY CONTRACT
SET UP FEES
$0 ~ $3000
MAINTENANCE FEES
$0 ~ $500
AUTO-ATTENDANT INCLUDED
NUMBER TRANSFER (PORTING)
FREE ~ $200
UNLIMITED LOCAL CALLING
UNLIMITED CANADA CALLING
UNLIMITED U.S. CALLING
LOW INTERNATIONAL CALLING RATES
ABILITY TO CHOOSE A PHONE NUMBER OUTSIDE YOUR LOCAL AREA
ONLINE ACCOUNT MANAGEMENT
Call Queue
A call could be a prospect, a partner or a customer that needs your help!
An unanswered call could mean a missed opportunity or a lost customer.
With call queues, you can manage large call volumes and minimize missed calls.
Give your callers the positive experience they deserve and the option to wait for a representative to answer, or just leave a voicemail message.
How it Works
Add a call queue to support sales, customer service, or admin teams.
Manage who gets the calls on the call queue through your babyTEL portal.
Include it in your company greeting (Press 2 for Customer Support, Press 3 for Sales).
The queued calls are distributed to the next available answering agent in the order received.
Choose a call queue size that suits your needs. Call queues come with on hold capacities of 2, 4 or 6 callers. Larger capacities available on request.
Callers can leave voicemail when no answering agent is available or if they no longer wish to wait on the line.
Add, Modify or Remove call queues as needed for your business.
Call Queueing is an add-on service Purchase Call Queue licences via the babyTEL Store of the online account portal. There is a monthly recurring charge of $14.95 per Call Queue and a $0.03 charge for each minute of hold time in the queue.
Triple-T Phone
Use your business phone from your smartphone, tablet or desktop* so you can stay connected with your clients and coworkers no matter where you go.
CALL & TEXT: Use your business phone number to call and text for free** no matter where you are in the world.
PHONE MANAGER: Manage all your phone settings like call forwarding, call waiting, voicemail, and more no matter where you are.
PRELOADED CONTACTS: Your whole team’s contact info is pre-loaded so you can stop wasting time searching for your coworker’s numbers.
VOICE TO TEXT: Talk your texts for messaging in a hurry.
GROUP CHAT: Start group chats and keep teams up to date faster.
PUSH NOTIFICATIONS: Set up push notifications for missed calls, texts and voicemails so you never miss a message.